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Thanks for your patience while attempting to contact Fulltone. Due to a tremendous volume of phone calls that must go unanswered... Email is the only method of contact. Please realize that we receive around 200 emails per day, so it might take me a while to get back. As always, any Repair issues are given top priority. We are not a Retail Sales outlet... We are manufacturers and are not open to the public NO EXCEPTIONS! Repairs All repairs must be accompanied by our Return Authorization Form AND must be preceded by an email consultation to eliminate the many variables that can make you think your pedal is broken when it's really not. A Full 90% of our repair inquiries turn out with nothing at all wrong with the device and end up being power supply, connection cable, interference from another device, and/or user error. You may obtain a "Return Authorization Form" only by emailing the following address To EMAIL for answers to Technical or Repair-Related Questions NOTE: Due to the sheer volume of inquiries we unfortunately cannot repair or discuss NON-FULLTONE Products. We also cannot coach on any pedal Modifications nor provide schematics. All US-based repairs to Fulltone products are done by us and most foreign repairs can be handled by our Authorized Distributors......CLICK HERE To EMAIL with questions about any other Fulltone-Related topics....CLICK HERE |